Microsoft Dynamics CRM Customer Relationship Management Software

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Microsoft Dynamics NAV

ERP Solutions - Integrating financial management, manufacturing, supply chain management, customer relationship management, project management, e-commerce and business intelligence reporting.

Microsoft Dynamics CRM

Customer Relationship Management – Building Relationships with a clear picture of forecast sales from existing customers and new prospects.

Business Intelligence

Delivering dashboard reporting and performance scorecards for key business data across the whole organisation.

E-Commerce Portal Dynamics NAV

Providing Customers access to their purchase history, backorder status and the ability to place orders directly into NAV, eliminating data entry errors and the high cost of data entry.

Jigsaw Technology is a full service, IT consulting firm who partner with you to provide the technical resources and project management skills required to manage all your information technology systems.

WebReporting

Web-based Reports are formatted similarly to existing reports and are generated via a web browser. The user has the option to print the report or saved the file as PDF/Excel/Text file.

WebPO

This web based purchase order system has been designed to control of company expenses and comes complete with : unlimited approval levels, supports order revisions, filtering of orders by user or group, prints of order online (once approved) and includes one WebReporting Licence.

Pocket Agent

PocketAgent is a Pocket PC based "Property Listings" application designed for Real Estate Agents. It carries an up-to-date list of all available properties along with photographs.

Puzzle

This MS Excel addin allows users to directly access data held in ODBC/ADO compliant databases (MS SQL, MS Access, dBase, FoxPro) to allow Financial Reporting spreadsheets to be accessed from accounting systems databases.

Kaspersky Anti-Virus Software

Protecting your data and essential business applications with the most secure, updated and most cost effective Anti-virus software solution.

Microsoft Dynamics CRM

Customer Relationships Management (CRM) Overview

Microsoft Dynamics CRM has transformed the way many companies secure and retain their most valuable asset: loyal, satisfied customers. From global enterprise to small business, companies are quick to capitalize on the familiar and flexible functionality offered by the only CRM solution that works inside Microsoft Office Outlook.

Reduce Sales Cycles
Shorten the sales cycle and close rates with leads and opportunity management, automated sales processes, quote creation, and order management.

Pipeline Reporting
Customisable sales cycle processes ensure your sales team engage in a qualified and structured approach to sales. Pipeline report accuracy ensures projected sales from all sales territories can be balanced against win/loss ratios.

Customer Service
Shared knowledgebase and automated workflow procedures make it easy to serve customers more efficiently and measure performance against industry and company standards.

Business Intelligence
Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.

Work from Outlook or the Web
Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.

Share Transactional History
Tightly integrated Sales and Customer Service modules let employees view, update and share information across teams and departments.

Customisable and Scalable
Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.

CRM and ERP Solutions
Integrate CRM with Microsoft Dynamics NAV and Business Intelligence to deliver a highly effective ERP (Enterprise Resource Planning) solutions.

Want to Know More?

For more information on how Microsoft Dynamics CRM could benefit your company fill out the enquiry form or contact Robert McAnderson on 02 9672 4222 for a FREE no obligation chat.

What have you got to lose!